Red Hat Enterprise Linux Extended Life Cycle, Premium

Many organizations run critical workloads requiring an operating system (OS) that remains stable and predictable over the long term. Red Hat® Enterprise Linux® Extended Life Cycle, Premium is a new, standalone subscription that meets this need by providing additional extended OS maintenance to support crucial workloads. This offering builds on the Red Hat Enterprise Linux Premium subscription foundation and provides significantly longer base lifecycles for both minor and major OS updates in a single offering that is simple for customers to find and use. It is ideal for highly regulated sectors.

14-year lifecycle for a major Red Hat Enterprise Linux version

The Red Hat Enterprise Linux Extended Life Cycle, Premium subscription provides extended maintenance, offering up to a 14-year lifecycle for a major version of Red Hat Enterprise Linux.

• Extended maintenance: Beyond the standard 10-year support and maintenance lifecycle, this offering provides an additional 4 years of extended maintenance after the last minor release of a major version.
• Continued support: This subscription offers essential support for organizations that cannot migrate to a newer major release due to hardware compatibility issues, application dependencies, or other organizational constraints.
• Maintenance coverage: The extended maintenance includes certain critical-impact security fixes, selected urgent-priority bug fixes, and troubleshooting for the last minor release of a major version of Red Hat Enterprise Linux.

6 years of extended maintenance for even-numbered minor versions

The Red Hat Enterprise Linux Extended Life Cycle, Premium subscription offers 6 years of extended maintenance for even-numbered minor versions.

• Consistency: This subscription offers a stable, consistent update stream for specific minor releases of Red Hat Enterprise Linux, allowing organizations to maintain a consistent environment for an extended period without having to immediately upgrade to the latest minor release.
• Stable platform: This provides extra years of critical security and urgent bug fixes for specific Red Hat Enterprise Linux minor releases.
• Target environments: This subscription is ideal for production environments with strict change control, applications that require a specific minor release, or organizations for which the standard minor release cycle is too frequent.

Security and bug fixes in Red Hat Enterprise Linux

Customers with a Red Hat Enterprise Linux Extended Life Cycle, Premium subscription can receive security fixes for Critical, Important, and Moderate CVEs with a CVSS score of 7 or higher, as defined by Red Hat in a Red Hat Security Advisory. Red Hat can also provide urgent and selected high-priority bug fixes, as defined by Red Hat in a Red Hat Bug Advisory, for packages within Red Hat Enterprise Linux, as long as the package is not at end of life.

The key service-level components included in the Red Hat Enterprise Linux Extended Life Cycle, Premium subscription are the same as those in the Red Hat Enterprise Linux Premium subscription and include the following:

• 24x7 technical support: Access to Red Hat's global support engineers around the clock for Severity 1 and 2 issues, with standard business hours for lower-severity issues.
• Unlimited incidents: No limits on the number of support cases you can open.
• Multichannel access: Support available via web and phone.

For more information, consult the Red Hat Customer Portal.