Several acquisitions had left One New Zealand with an IT environment that was highly virtualized but fragmented—with different systems supporting its 5G core, voice, and messaging infrastructure. This made it hard to operate efficiently and build the new features customers wanted. To support the next decade of growth and uninterrupted service, One New Zealand needed a reliable, scalable foundation. "To serve circa 2.3 million mobile connections, around 400,000 broadband connections, and retail stores across the country, we had to come up with a unified backbone solution that could scale," said Sanit Kumar, Head of Cloud Infrastructure Platforms, One New Zealand.

Shorter delivery times support faster service innovation

With simplified processes, automation, and zero-touch deployment, One New Zealand has cut delivery times by 40% and costs for deploying new workloads by 45%. The company has not only freed up engineers to spend more time on new services, it has also broken down barriers between teams with centralized tools, a common language, and standard reference architectures.

One New Zealand now plans to offer its customers new services and products via the new platform. “One Horizontal Cloud helps us offer reliable, future-focused services to our customer and means we will be able to deliver innovation faster to provide them with the services they need in today’s digital world,” said Kieran Byrne, Chief Technology Officer, One New Zealand.