Red Hat APAC Perspectives from Mandi Buswell
Customer centricity equals empathy, service and intuition…I used to pride myself in anticipating the needs of my guests before they even needed them.” In this clip from Red Hat Perspectives, check out why our Auckland-based Associate Principal Specialist Solution Architect @Mandi Buswell thinks “customer centricity” is at risk of being just a buzzword. Mandi also shares how her experience as a silver service waitress allowed her to understand our customers’ needs for technology even better.