How Red Hat and HCLTech help clients make better use of the cloud

Large organizations that started their cloud journeys three, four or five years ago did so believing that they could “lift and shift”, leaving their data centers and moving their entire IT estate onto the cloud. But reality has shown that rearchitecting or refactoring every single application within a legacy IT estate is difficult and expensive to do, especially when this includes thousands of different workloads.

Today, a more effective option is to identify a subset of applications that would really benefit from transformation and bring benefits to the business if modernized, then focus on moving these to the cloud.

Providing reassurance and getting the journey underway

The companies that we work with are not short of ideas, but they lack an understanding about how they can turn promising cloud concepts into real solutions that will drive business value within their organization.

HCLTech listens to clients to find out what they are looking to achieve and helps them identify the right platforms and mix of technologies to support their hybrid and multicloud journey. As a long-term partner of Red Hat, HCLTech uses its deep technical, product and delivery skills to help clients select the right mix of Red Hat products and technologies to solve their problems and accelerate the right cloud strategy for their business needs.

With our focus on technology services and systems integration, we help clients understand the best options for building a solution, offer reassurance that they are making the right decisions and provide engineering acceleration to get them started quickly.

Assisting hybrid multicloud journeys

In the intervening years since our clients made their decisions to move to the cloud and invested in vendor container platforms such as IBM Cloud Foundry and VMware Tanzu, alternatives offering more innovation, flexibility and affordability have emerged.

Red Hat OpenShift is a prime example of a single unifying platform ideal for modernizing legacy applications as well as supporting cloud-native approaches. We find that customers are interested in OpenShift due to its open source heritage, which means that it’s constantly updated, fast moving, innovative and flexible.

As OpenShift supports all hybrid and multicloud environments, clients are also drawn to the simplicity and unification of platforms that it offers, alongside its ease of use and affordability.

For clients seeking to move their workloads to OpenShift from their complex, costly legacy platforms, HCLTech accelerates the adoption by:

• Automating the migration to OpenShift, saving both time and money.
• Providing enablement and engineering assistance.
• Designing and implementing workforce skills-modernization programs.

Alan Flower, Executive Vice President – CTO & Global Head, Cloud Native & AI Labs at HCLTech, says, “We show customers the art of the possible with Red Hat technologies and help them understand where they expect  value from products such as Red Hat OpenShift or, more recently, Red Hat OpenShift AI.”

Harnessing generative AI to innovate services and products

Artificial intelligence is a key cloud use case and many of our clients are looking to adopt generative artificial intelligence (AI) in the form of large language models (LLM) to create new products and services.

Alan Flower says, “Red Hat OpenShift AI is the foundational platform for AI workloads, and when coupled with Red Hat OpenShift Data Science, helps operations teams accelerate the infusion of AI capabilities into applications, services, or business operations, leveraging OpenShift to simplify AI deployments at scale. It provides a consistent and flexible platform and tooling to train, tune, serve, monitor, and manage models and embed them in AI-enabled apps across onsite, cloud, and edge environments.” 

In a recent case, HCLTech helped a large financial organization in the US use generative AI to build learning and knowledge around a historical collection of calls to its help desk. This was then used to create a rich, intelligent virtual agent solution that can address issues and questions from customers more quickly and affordably than a physical service call center operation.

Accelerate your cloud journey

If you’d like to benefit from an interactive, hands-on learning environment that provides everything you need for your end-to-end cloud journey in a single facility, book your HCL Cloud Native Lab here.

Ready to move from your legacy platform to Red Hat OpenShift quickly, simply and affordably? Download the KMP brochure or talk to our team about a customized discovery session.