Feed abonnieren

For the sixth year running, we have reached out to our customers to hear where they are in their technology journey, and where they wish to go in the next year. For the 2020-focused survey, we received more than 870 qualified responses1 from Red Hat customers from around the world. They've weighed in about their challenges, strategies, and technologies they are planning to pursue in the next year and we're eager to share the results with you in our report. 

Some of the top takeaways this year are:

  1. Active digital transformation projects continue to rise.

  2. Companies are recognizing the importance of culture.

  3. Artificial Intelligence and Machine Learning (AI/ML) are of high interest.

Hybrid leads cloud strategy

According to the survey, hybrid cloud is the most common term used to describe our customers' cloud strategy. 31% say "hybrid" describes their strategy best, 21% are leading with a private cloud approach, and only 4% declared a public cloud first strategy. In the report we break this down even further by region, and find that there's some big differences in North America and EMEA when it comes to private and hybrid cloud plans. 

Seeing the value of the Open Organization

Red Hat has been touting the value of the open organization for some time now, and it seems that a significant number of our customers agree. 42% of the respondents say that they're in some stage of embracing an open organization culture, while 12% are undecided. Only 29% say they have no plans to evolve their culture. 

AI/ML moving to the forefront

Last year, blockchain topped the list of emerging tech workloads our customers voiced an interest in. This year? It's relegated to fourth place with just 12% saying it would be a likely workload. 19% of the respondents said the Internet of Things (IoT), and 21% said that serverless or Function-as-a-Service (FaaS) were in their plans. 

The top of the heap, though, is AI/ML, which wasn't even in the top three last year. We're keeping an eye on edge computing this year as well, and won't be surprised if that creeps up a bit higher in the list in the 2021 survey.

But let's not get ahead of ourselves! There's much more in the results from this year's Red Hat Global Customer Tech Outlook. Download the report and find out what we learned from our customers.

[1] The term “qualified” means those who completed a majority of the survey questions.

Über den Autor

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies.


Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

Read full bio
UI_Icon-Red_Hat-Close-A-Black-RGB

Nach Thema durchsuchen

automation icon

Automatisierung

Das Neueste zum Thema IT-Automatisierung für Technologien, Teams und Umgebungen

AI icon

Künstliche Intelligenz

Erfahren Sie das Neueste von den Plattformen, die es Kunden ermöglichen, KI-Workloads beliebig auszuführen

open hybrid cloud icon

Open Hybrid Cloud

Erfahren Sie, wie wir eine flexiblere Zukunft mit Hybrid Clouds schaffen.

security icon

Sicherheit

Erfahren Sie, wie wir Risiken in verschiedenen Umgebungen und Technologien reduzieren

edge icon

Edge Computing

Erfahren Sie das Neueste von den Plattformen, die die Operations am Edge vereinfachen

Infrastructure icon

Infrastruktur

Erfahren Sie das Neueste von der weltweit führenden Linux-Plattform für Unternehmen

application development icon

Anwendungen

Entdecken Sie unsere Lösungen für komplexe Herausforderungen bei Anwendungen

Original series icon

Original Shows

Interessantes von den Experten, die die Technologien in Unternehmen mitgestalten