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Author Photo: Marc DeCastro

Marc DeCastro

Research Director, Consumer Banking, IDC Financial Insights

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Marc DeCastro is Research Director for IDC Financial Insights responsible for the consumer banking engagement strategy practice.  Mr. DeCastro’s core research coverage includes the complete omni-experience journey for the retail customer, including branch transformation, digital product strategies, and onboarding. Based on his background covering the consumer banking space, Mr. DeCastro’s research also includes a particular emphasis on how consumer trends and habits are forming the next generation products and services that utilize current and emerging technology.