UK PUBLIC SECTOR
Transform the citizen experience through innovation
The world is changing. So are government agencies. Red Hat’s open source technologies help national and local departments achieve their mission to serve citizens, respond to crises, and build public trust. We provide the support you need to deliver higher quality services faster—while improving the security, stability, and privacy of your systems.
Transport
The transport ecosystem is constantly changing and is highly sensitive to external pressures such as shifting commuter patterns and consumer expectations.
Being able to continuously adapt and respond to this change is critical, and Red Hat believes the solution lies not just in better technology but in an open and collaborative approach. Enabling organisations to embrace and adopt change at pace.
Roads
The Road Investment Strategy (2020) provides a vision for the future of the strategic road network, highlighting that more than half of the RIS2 budget is allocated to enhancements with a strong focus on Digital, Data and Technology.
Red Hat is a strategic supplier to the transportation and automotive industries with solutions focussed around digitally enabled design, digital rehearsals and digital twins.
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Rail
Recommendations from the Williams-Shapps plan combined with unprecedented challenges posed by Covid 19 are driving rail reform. Customer service, decarbonisation and industry growth are all key aspects. Simplification of timetables, ticketing and a move to passenger service contracts (PSC) will drive improved customer experience - encouraging passengers back to the railway. With proven approaches of reducing service delivery costs, increasing customer satisfaction, providing modern application practices and reducing time and cost, Red Hat can support PSC operators.
Air
The NR23 business plan sets out key areas of investment and risk mitigation for the air industry. With continued collaboration of iTEC, development of DSESAR and addressing the rising cyber security risks, there are opportunities for organisations to automate, achieve regulatory accreditation and take advantage of the benefits the cloud has to offer.
With the airline industry particularly being sensitive to industry restrictions, this can often be reflected in cost reduction activities. Red Hat can support organisations to further reduce service delivery costs whilst increasing customer satisfaction.
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Central Government
The growing need for citizen focused government services
Government departments are facing increasing reliance from UK citizens, creating resource and budget constraints. There has been a rapid acceleration of digital adoption since 2020, because of an ever-growing expectation for efficient online services. Public sector organisations now need to deliver omnichannel experiences for end-to-end services that anticipates citizen needs, yet this level of innovation is easier said than done, given the unique challenges faced.
CHALLENGES / GOAL
The challenges of realising a digital future
Reliance on data centres
There are varying levels of maturity and modernisation across technical estates. While some organisations have made significant progress migrating to the cloud, others are at an earlier stage of adoption. Legacy systems present higher levels of risk, inefficiencies, complexities and limitations to interoperability and collaboration.
Process inefficiencies
In a person’s lifetime, they have multiple touch points with the government, creating a wealth of sensitive data. The reliance on people-managed, often paper-based processes results in a risk to security and error. These, often siloed, processes take time and resource to deliver, creating a need to ensure data management and sharing is improved.
IT skills gap
People are core to delivering government services, so a lack of IT capability and confidence serves to hold back progress. IT skills gaps exists across the board, acting as a top barrier to achieving digital transformation goals.
RED HAT OFFERING
Solutions to get started on the road ahead
To answer these three key challenges, there are ways to make progress.
And Red Hat is here to help.
Modernisation of the estate
Cloud adoption can feel like a big step, especially when the data is as important as yours. Whatever your criteria, your technology and your challenge. The Open Source, operating system Red Hat Linux gives you the confidence and freedom to create a consistent foundation across any cloud deployment.
Serving and meeting the expectations of, modern-day citizens depends on delivering new capabilities through software applications. Whether you're building new applications or modernising existing ones, our comprehensive portfolio, including Red Hat OpenShift, can help you build and deploy applications at scale in public, private, or hybrid cloud. The industry leading hybrid cloud application platform technology brings together tested and trusted services to reduce the friction of developing, deploying and managing applications.
Automation
Some tasks are easily automated, allowing teams to redeploy resources. However, keeping up with automation processes can also cause complexity.
Red Hat’s Ansible Automation Platform not only provides a framework for building and operating IT automation at scale, from hybrid cloud to the edge, it also enables users to consistently automate any and all IT operations, providing a secure and stable foundation for deploying end-to-end automation.
Enablement
Allow your digital transformation goals to become a reality sooner. Ensure your teams have the skills and confidence needed to implement and use new technology. Our teams offer comprehensive and cost-effective courses that get your teams trained and certified in a format that suits you and them. All skill levels can benefit from continuous training with outcome driven courses, hands on labs and performance-based exams.
Use Red Hat's skills assessment tool to discover what training your organisation may benefit from.
Health
Revolutionising healthcare through digital transformation
With the increasing pressure on healthcare systems, IT innovation is crucial in easing the pressure front line teams face whilst preparing for the unexpected needs of the future.
CHALLENGES / GOAL
Technical barriers to delivering health services
While healthcare organisation’s challenges vary on a national strategic and local implementation level, there are some commonalities.
Three universal, key areas where improvements could be made:
Technical debt
Healthcare instiatutions often experience technical debt. Systems have often been ‘good enough’ and in place for some years, but now in a digital era have become outdated and complex. Vital innovation is needed to streamline processes, protect sensitive data and enable smoother and quicker sharing of information.
Lack of standardisation
Due to the siloed and autonomous nature of healthcare departments, there are varying levels of maturity and modernisation in technical estates.
Lack of standardisation and reliance on monolith legacy systems are resulting in complications, causing delays to delivering effective and efficient clinical pathways for patients.
Data agility and interoperability
Patients are often dealing with multiple departments for their care. Lack of data interoperability between care teams means that handoffs between the different stages (such as reception, diagnostics, care, treatments and discharge) is much slower and more complicated than it could be.
Data agility and connectivity helps make sure patients are not only seen quicker, but also be seen differently - ultimately improving care and patient outcomes.
RED HAT OFFERING
Digital solutions to aid quicker and more effective clinical pathways
Delivering a standard operating environment
Standardising tech estates create a predictable, repeatable IT infrastructure. Systems can be deployed faster and with fewer errors.
Whatever hardware runs your critical infrastructure and whatever cloud you want to deploy your modern applications to, one technology works everywhere: Linux. This is why the open source operating system has revolutionised datacenter operations, enables all the major public clouds, and continues to power new cloud-native initiatives.
Container and replatforming applications
Your ability to provide modern, world-class, effective healthcare relies on efficient data sharing and interoperability through software applications. Whether you're building new applications or modernising existing ones, our comprehensive portfolio, including Red Hat OpenShift, can help you create and run innovative apps on any public, private, or hybrid cloud.
Automation and digitisation
Whether it’s inputting data, completing forms, or issuing correspondence – some tasks are no longer required to be completed ‘by hand’. Automation of processes, frees up costly resources and creates the opportunity to redeploy, adding more operational value in healthcare.
Red Hat’s Ansible Automation Platform provides a framework for building and operating IT automation at scale, from hybrid cloud to the edge. It enables users across an organisation to create, share, and manage automation, providing a secure and stable foundation for deploying end-to-end automation.
Defence
Strengthening our country’s defence through digital
The exponential growth of digital is changing everything about our society – including how we defend it. Threats to our security have evolved with technological advances, and so how our armed forces operate also evolve. The defence and security ecosystem relies on effective communication and intelligence sharing. Digital transformation creates an opportunity for this to be quicker, easier, and more accurate – ultimately helping make sure interests are protected and our operations are up to date, efficient and effective.
CHALLENGES / GOAL
Current challenges and barriers to achieving a digital transformation
Legacy applications and development
Much of the existing technology which is used lacks the opportunity for much needed connectivity.
With the many different organisations responsible for defence that work together, there are often competing, legacy applications in use. Modernisation is needed to help streamline processes, protect important and sensitive data and enable smoother and quicker sharing of information.
Lack of automation
An effective defence & security ecosystem relies on quality, real time data and intelligence but processes which are currently people-managed are susceptible to error and can take longer than is necessary.
Legacy processes, which often rely on large amounts of resources to implement, can also be left exposed to higher levels of risk. Automation of these processes would not only help to streamline and improve the way information is processed, but also make it more secure.
Skills shortage
We know that as technology advances, the people who work with it need to be upskilled too. But a shortage of the appropriate skills means that technology is not advancing as quickly as it can or should. We also know how important it is to be able to do more with less, and find efficiencies while ensuring that operational activities are not impacted.
RED HAT OFFERING
Digital solutions to deliver a more secure future
To answer these three key challenges, there are ways to make progress.
And Red Hat is here to help.
Container and re-platforming applications
Whether you're building new applications or modernising existing ones, our comprehensive portfolio, including Red Hat OpenShift, can help you create and run innovative, differentiated apps on any public, private, hybrid cloud or Bare Metal to the Edge.
The industry leading hybrid cloud application platform technology of OpenShift Data Foundation brings together tested and trusted services to reduce the friction of developing, modernising, deploying, running, and managing applications, helping teams develop and deploy applications quickly and efficiently across clouds.
Automating processes
Ensuring those processes which can be automated are automated,, frees up costly resources and creates the opportunity to redeploy people to focus on tasks which will add more operational impact.
Red Hat’s Ansible Automation Platform provides a framework for building and operating IT automation at scale, from hybrid cloud to the edge. It enables users across an organisation to create, share, and manage automation, providing a secure and stable foundation for deploying end-to-end automation.
Enablement
By ensuring that you and those around you have the competence and confidence needed to implement and use new programmes will help make sure reaching your technical future becomes a reality, even quicker.
Our teams can set up learning and training options for you and your team. Whether via video learning or face-to-face, our training makes sure those who come into contact with new technologies have the skills and understanding they need to be able to make the most of it.
Red Hat Enablement
Red Hat Technical Overviews are courses offered to Eligible Customers under this MOU covering a variety of technical topics.
The web-links for the Technical Overviews can be found within Enablement Table 1 shown below:
Enablement Table 1
Technical Overview
Description
Red Hat Enterprise Linux Technical Overview (RH024) is a series of no-cost, on-demand, online videos that provide a technical introduction to Linux® for IT professionals.
This free Technical Overview (AI067) describes the current AI/ML landscape and the challenges associated with developing and deploying AI/ML applications. The on-demand video content also covers how Red Hat OpenShift AI builds on the capabilities of Red Hat OpenShift to provide a single, consistent, enterprise-ready hybrid AI and MLOps platform.
Join Andrew Sullivan, Senior Manager, Technical Marketing, for a Technical Overview of Red Hat OpenShift Virtualization (DO016). Throughout the series of on-demand videos, learners will gain practical knowledge on creating virtual machines, managing them, configuring networking, ensuring high availability, and efficiently migrating existing virtual machines into OpenShift Virtualization.
Ansible Essentials: Simplicity in Automation Technical Overview (DO007) is a series of on-demand, online videos that introduces you to Ansible automation and configuration management, provisioning, deploying, and managing compute infrastructure across cloud, virtual, and physical environments with Ansible.
Containers, Kubernetes and Red Hat OpenShift Technical Overview (DO080) is a series of on-demand, online videos that introduces you to Linux® containers and container orchestration technology using Docker, Kubernetes, and Red Hat® OpenShift Container Platform.
Red Hat Agile Integration Technical Overview (DO040) provides a technical introduction to Red Hat’s comprehensive set of integration and messaging technologies.
Developing Cloud-Native Applications with Microservices Architectures (DO092) is a series of on-demand, online videos that will teach you how to combine different frameworks and tools into a microservices architecture that fits your organizational needs.
Running Containers with Red Hat Technical Overview (RH065) provides a basic introduction to container management in Red Hat Enterprise Linux. Students will learn what containers are and how to use them to deploy software applications on a Red Hat Enterprise Linux server.
The Virtualization and Infrastructure Migration Technical Overview (RH018) will help you discover the benefits of open source virtualization, how to better manage your virtualization assets, and the best way to move traditional workloads from one virtualization provider to an open virtualization.
Red Hat Ansible Automation for SAP Technical Overview (RH045) is a series of free on-demand, online videos that explain how to automate the deployment, configuration, creation, and migration of SAP workloads using Red Hat Ansible. Focusing on day-1 operations,
Site Reliability engineering (SRE) is a shared responsibility model, and if executed well can improve efficiency, resiliency, and security. But implementing SRE in an organization requires cultural shift, team shaping and training, and process changes. To achieve this shift, organizations need to create a roadmap for the transition. This technical overview covers the pragmatic approach to SRE and introduces the core tools for shared responsibility to enable an incremental transition to SRE.
Red Hat® Satellite is a scalable platform used to manage the patching, provisioning, and subscription management of your Red Hat infrastructure. Learn about the core capabilities of Red Hat Satellite and see how Satellite can help meet your business needs.
Site Reliability engineering (SRE) is a shared responsibility model, and if executed well can improve efficiency, resiliency, and security. But implementing SRE in an organization requires cultural shift, team shaping and training, and process changes. To achieve this shift, organizations need to create a roadmap for the transition. This technical overview covers the pragmatic approach to SRE and introduces the core tools for shared responsibility to enable an incremental transition to SRE.
*The above courses, available to Eligible Customers at no charge as at 29/07/2024, are subject to change/addition/removal at the sole discretion of Red Hat.
Check out these real-world examples of how our technology is helping customers in the public sector improve, advance, and grow in their industry.
Business and cultural change in just 3 months with Red Hat Consulting and Open Innovation Labs
Learning
- Learn proven, repeatable techniques to problem solving by applying them to your business challenges.
- Learn how best to take advantage of emerging technologies whilst retaining safety and assurances.
- Create digital academies that constantly refresh and increase your capabilities across the business and supply chains.
- Create exciting environments that enable people to realise their potential.
Join a team of Architects, SREs and coaches from Red Hat Open Innovation Labs for a virtual tour of a residency.
Collaboration
- Experience the open approach that has reshaped the software industry over the last 25 years and apply to your organisation’s challenges.
- Create an open environment fostering collaborative ideation.
- Engage all stakeholders from the business and supply chains early on in the process.
- Instil infectious but guided enthusiasm.
See how the Department of Work & Pensions worked with Red Hat to help build a platform to host their strategic API service, enabling process automation through a series of connected APIs.
Delivery
- Solve complex, multi-faceted challenges.
- Generate confidence in projects by delivering useful iterations in short timespans.
- Manage risk iteratively.
- Create a production-ready solution in as little as 3 months.
- Use existing supply chains and industry partners to scale, manage and support solutions.
See how Airbus established a foundation for significantly accelerated delivery of new services to clients
Strategic
- Create a platform of process, people and technology owned by you, that increases in value as you use it.
- Break down barriers to innovation.
- Realise the benefits of modern ways of working whilst retaining existing industry partnerships and enhancing them.
- Transform your business iteratively, generating confidence at each step.
See how the VW Group created a virtual testing environment with Red Hat OpenShift and other Red Hat technology, improving testing speed, scalability, and consistency across internal teams and external partners.
Why Red Hat
Open Source has transformed global software development over the last 25 years. Red Hat is the pioneer of open source, bringing cultural change to global software development communities.
We provide industry-leading Open Source platform technologies that are ready for the Enterprise including Automation, Containerisation, MicroServices, Integration and Hybrid Cloud
Our aim is twofold; provide a consistent, automated and secure IT experience bridging private and public clouds, and instil the transformational open source methodologies that have revolutionised the software industry to our clients.
