Success story
Vodafone Idea Limited automates to improve IT infrastructure
Overview
To increase efficacy, conserve resources, and meet compliance standards, Vodafone Idea Limited chose to develop an automation solution with Red Hat. By consolidating and integrating its automation tools into a unified platform, Vodafone Idea Limited has saved 30% of costs year over year, reclaimed more than 1,000 working hours, and now solves automation use cases in minutes instead of hours.
Vodafone Idea has automated IT infrastructure and operations end to end by adopting Red Hat Ansible Automation Platform. Adopting Ansible Automation Platform has helped in reducing cost and improving operational efficiency with increased user productivity and faster go to market.
Challenge
Optimize IT infrastructure and efficiency
As India’s leading telecom operator providing connectivity to nearly 270 million mobile customers (as of December 2020), Vodafone Idea Limited needed to optimize its IT infrastructure. Teams’ manual daily operations resulted in low operational efficiency and multiple errors. Disconnects between automation tools caused security and compliance risks, inefficient use of resources, and financial penalties caused by frequent breaches in service-level agreements (SLAs).
Solution
Use automation to standardize management platform
With standardization and automation, Vodafone Idea Limited improved the service management platform that offers business units IT visibility and control regardless of location or operating system. Using Red Hat Ansible Automation Platform because of its open source qualities and applicability, Vodafone Idea Limited consolidated and integrated its automation tools into a unified platform, dashboard, auditing, and reporting system. This solution is now being replicated with accounts across the globe.
Business outcome
Save costs and achieve more in less time
After implementing a standardized management solution, Vodafone Idea Limited’s teams now can solve automation use cases in minutes instead of hours. Approximately 75% of alerts are now automatically self healed and resolved, and the automated provisioning of Infrastructure-as-a-Service and Platform-as-a-Service is 99% faster. Standardization saved 30% of costs year over year, and automation reduced security and compliance risks, shortened the SLA commitment, and saved more than 1,000 working hours for employees.
Watch more on Vodafone Idea’s cloud journey
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