Empowering your AI journey: Gain a trusted advisor with Red Hat Technical Account Management for AI platforms

Businesses are eagerly integrating artificial intelligence (AI) into their IT infrastructure, but the complexities of AI integration requires specialized expertise and strategic planning. That's where a  Red Hat Technical Account Manager (TAM) for AI can help.

What is Red Hat TAM for AI platforms?

A Red Hat Technical Account Manager for AI platforms offers you a personal technician who acts as your customer advocate. Your TAM assists you in achieving your specific business objectives by utilizing the breadth of Red Hat’s AI portfolio, including Podman AI Lab, Red Hat Enterprise Linux (RHEL) AI and Red Hat OpenShift AI. With the expertise and strategic support of a Red Hat TAM, you have a partner to assist you plan and implement high performing, scalable and adaptable IT solutions.

Seamless AI integration with Red Hat TAM

When you add Red Hat TAM to your Red Hat AI solution subscription, you gain a dedicated advisor and advocate. A Red Hat TAM is a technical specialist who can help you get your organization ready for a realistic and long-term AI integration strategy.

A Red Hat TAM for AI platforms guides you through the best practices for using Red Hat OpenShift AI and RHEL AI. Your Red Hat TAM also helps you focus on security, including regular updates on critical information, such as new vulnerabilities, security updates and product enhancements.

You gain expert guidance on optimizing performance and resilience to maximize the potential of Red Hat products. A Red Hat TAM assists with proactive planning and technology reviews, ensuring that you're prepared for product roadmap and lifecycle changes. Additionally, you have access to up-to-date documentation and insights about Red Hat's AI solutions, keeping you informed and ahead of the curve.

We meet you where you are in your AI journey

For a Red Hat TAM, walking alongside a customer is personal. Anne Failhaber, a Senior Red Hat TAM for AI platforms, says "As a new TAM for AI platforms, I'm most excited about helping customers navigate the complexities of AI. I work closely with each one to overcome challenges, enhance security, and ensure that their AI projects are successful. The opportunity to build strong relationships, provide strategic guidance, and see firsthand the impact of our collaboration on their business outcomes is incredibly fulfilling. Being a part of their AI journey and contributing to their success is a significant highlight of the role for me."

A Red Hat TAM for AI platforms is familiar with your IT environment and specific AI challenges. Through strategic planning with your team, providing implementation assistance and proactive engagement to discuss ongoing issues such as security risks and patch requests, your TAM  reduces or eliminates downtime incidents. A Red Hat TAM facilitates collaboration between support and engineering teams and IT partner providers to avoid roadblocks and resolve issues quickly. The key is fast and reliable implementation.

A Red Hat TAM for AI platforms is more than just a support service. It's a strategic partnership designed to help you leverage the full potential of AI. By integrating Red Hat TAMs into your Red Hat AI journey, you ensure that your organization can navigate the complexities of AI integration with confidence, and achieve your long-term business objectives. Embrace the future with Red Hat TAM for AI and unlock the true potential of your AI initiatives. Learn more about Red Hat Technical Account Managers for AI platforms.