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As discussed in our previous blog article, organizations face a range of issues when it comes to quickly resolving incidents in an IT environment. Many organizations are struggling to optimize their continuous integration/continuous delivery pipeline (CI/CD), improve operational stability, and achieve greater control and consistency across their environment. Growing a complex hybrid cloud ecosystem can create difficulties for maintaining visibility with existing monitoring solutions. IT teams often have to manually install scripts in individual container images, which is cumbersome and time-consuming. Organizations need a new approach that is purpose-built for their evolving cloud infrastructure.

Red Hat OpenShift provides a more consistent approach to optimizing CI/CD pipelines and implementing DevOps processes to improve operational stability and achieve greater control and consistency during the rollout of platform updates. With the observability provided by the Dynatrace Operator—which provides enhanced visibility of logs, metrics and events throughout the entire software stack across all environments, and intelligent insights from the Dynatrace platform—organizations can enhance the functioning and performance of all applications built on or migrated to OpenShift. Use Dynatrace OneAgent to install on a single cluster and let it automatically discover and instrument the entire OpenShift environment. Dynatrace’s zero configuration approach and AI engine, Davis, also deliver performance insights that let you increase operational efficiency and proactively improve the customer experience, delivering value more quickly.

Porsche Informatik, a software solution company that is a subsidiary of Porsche Holding and part of the Volkswagen Group, used Red Hat and Dynatrace solutions to reduce time-to-market by 90%. By migrating from a monolithic environment to a modular, containerized hybrid cloud architecture based on OpenShift, Porsche Informatik was able to streamline development processes across thousands of containers. With tightly integrated Dynatrace tools, the software company gained real-time end-to-end visibility into all layers of the IT environment as well as the experience of customers using apps, e-commerce platforms and web services.

Thailand’s TMBThanachart Bank (ttb) collaborates with a broad ecosystem of partners to provide digital services and personalized solutions to its banking customers. Meeting customer demands in the context of a stringent regulatory environment required flexibility, reliability, scalability and improved security of the IT environment. With OpenShift, ttb was able to implement automated self-service delivery so operations teams can provision new application platform clusters in weeks or days rather than months, which allows development teams to release new features to customers on a faster cadence. At the same time, intelligent application monitoring capabilities provided by Dynatrace together with the self-healing properties of OpenShift let ttb proactively resolve issues before customers notice them and before service is impacted.

Together, Red Hat and Dynatrace can ease the burden on operations teams and support the full software lifecycle from deployment to operating, monitoring and analysis, whether you are running in managed, on-premise, hybrid, multicloud or edge environments.

Find out more about how Porsche Informatik and ttb used OpenShift and Dynatrace solutions to reduce provisioning times, achieve high reliability at scale and reduce time-to-market.

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執筆者紹介

Shannon Madden joined Red Hat in 2020. She currently focuses on product and brand messaging, and has also written executive keynotes, presentations, learning modules, and a range of other content at Red Hat.

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